Technical Solutions Specialist
Duties and Responsibilities:
- Liaise with your Project Lead and clients, (where required) to assess proposals / technical specifications and understand, analyse, and interpret client requirements
- Digitising business process through the design of digital forms and building workflow process using our in-house digital workflow technology
- Design and create reports and dashboards to monitor process performance and business critical KPI / metrics
- Work independently on projects as well as collaboratively with project team members globally and across our customers’ organisations
- Deploy and install solutions to customers’ production systems on site or remotely working with customers’ IT teams to set up access to servers, systems, and machines to complete project roll outs
- Assist in the creation of documentation for both in-house and end-user client personnel
- Integration with client data and creation of data repositories within our custom software
Who are we?
Nordic Consult has more than 20 years of experience in the IT consulting industry. Continuously working on improving and innovating our core services to the advantage of our customers and consultants. Nordic Consult is a full-service software development company of engineers, designers, and developers. Mobile app development, Web app development, and custom software solutions.
Requirements:
- High attention to detail
- Problems solving capabilities
- Practical understanding of business requirements and technical IT domain knowledge to understand processes, recognize gaps, and ask the right questions to build the right business application specifications
- Understand business intelligence implementation of software solutions
- Understand KPI’s and develop visualisation tools and dashboards to monitor
- Foundation in SQL, JS, CSS, HTML
Must haves:
- We are open to backgrounds in: Business, Engineering, Instrumentation, Mechatronics, Robotics, Automation, Computing/Business Information Systems, Computer Science, Data Sciences, Mathematics, Finance, Economics
- Basic knowledge of general web technologies
- Intermediate to advanced knowledge of SQL
- Exposure to Business Intelligence tools (Power BI / Crystal Reporting tools)
- Proficient in MS Office and standard industry applications
- Ability to handle multiple projects simultaneously and follow through on assigned tasks and projects
- Strong & open communication skills
- Australian citizens or permanent residents (PR)
Desirables:
- General Industry and business knowledge
- Process Mapping Experience
- Bachelor’s Degree / Diploma and/or equivalent training and experience will be considered
Benefits:
- Flex schedule (work any time of the week given you can render between 35-40 hours per week and be able to attend scheduled meetings)
- Employed as a probationary at the start with the chance of being offered a permanent position and getting benefits, depending on your performance
- Salary based on experience and skills; Starts at 40k
Skills / Expertise
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KPI
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SQL
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JavaScript
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CSS
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HTML